Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from theprolifepharmacy.com
Prolife Pharmacy is committed to protecting and respecting your privacy. We do not collect cookies, information about your web browser or IP address.
Order information and user profile When you register yourself as a user and create a profile, or when you attempt to make a purchase through the Website, we collect certain information from you, including your name, phone number, email address, billing address, shipping address, and payment information. We refer to this information as “Order Information”.

How do we use your order information?
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
● Communicate with you
● Screen our orders for potential risk or fraud; and
● When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing your information
We do not rent, sell or share your personal information and we will not disclose any of your personally identifiable information to third parties unless:
1. To help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of Prolife Pharmacy terms of use or to defend against legal claims

2. Special circumstances such as compliance with subpoenas, court orders,requests/order, notices from legal authorities or law enforcement agencies requiring such disclosure.

Obtaining your information indirectly

Your information may be shared with us by third-parties such as analytics providers and search information providers.

Data retention

When you place an order through the Website, we will maintain your order information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

PAYMENT POLICY
To place an order browse the Prolife Pharmacy Online Product page to make your purchase.
● When you have selected the item you wish to order, enter the quantity you desire
and click on add to “My Cart”.
● When your order contains the items and quantities you wish to purchase, click on the “Proceed to Payment” link below your order.
● Following which you will be asked to provide us with your shipping and payment
information.

Placing an Order
Once you have successfully made your payment, and we have received the confirmation of the same, we will ship your order to you shortly.

Payment Security
All transactions at Prolife Pharmacy are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Prolife Pharmacy is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties. This is an assurance that it follows the best security practices adopted by major online vendors where all payments are processed in real-time for your security and immediate peace of mind.

What is a CVV/CVC?
The Credit Verification Value (CVV) or the Credit Validation Code (CVC) is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements and is only found on the physical card itself. We ask you to enter the CVV/CVC code during your transaction to make sure that the card is, in fact, in your possession. The CVV/CVC is a 3 or 4 digit code embossed or imprinted on the reverse side of your credit card in the signature area.
A full list is available at the time of Check Out and prior to making payments for purchases.
Please note that for Visa and MasterCard you will be required to submit your 16-digit credit card number, card expiry date and 3-digit CVV number (on the back of the card) when you make your online transaction using your Credit Card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction.
Apart from Credit and Debit Cards, we accept payments by Internet Banking, UPI, Wallets and pay on delivery. The transaction will appear on your bank statement as a payment to Prolife Pharmacy.
All international shipping orders may attract local duties applicable in that country and accordingly the customer will have to pay such local duties/taxes.

Right to modify price
All prices on this Website are processed in Indian Rupees. All orders are acknowledged at current pricing. We will bill at the price in effect at the time of shipping. There are absolutely no hidden charges. You pay only the amount that you see in your order summary.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.

ORDER CANCELLATION
Please note that there may be certain orders that we are unable to process and must cancel even if approved. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include:
1. unavailability of stock
2. inaccuracies or errors in product or pricing information or misprint.
We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. In case we are not able to process your order we will initiate a refund.
In case we receive a cancellation notice from your end and the order has not been processed/ approved by us, we shall cancel the order and refund the entire amount.
We will not be able to cancel orders that have already been processed and shipped out.

INTELLECTUAL PROPERTY
All information and content available on the Website and its “look and feel”, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of Prolife Pharmacy, our Affiliates, partners or licensors, and is protected by laws of India, including laws governing all applicable forms of intellectual property.

Except as set forth in the limited licenses, or as required under applicable law, neither the Content nor any portion of this Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

LIMITED LICENSES
We grant you a limited, revocable, and non-exclusive license to access and make personal use of Prolife Pharmacy’s Website. This limited license does not include the right to:

(a) frame or utilize framing techniques to enclose the Website or any portion thereof;

(b) republish, redistribute, transmit, sell, license or download the Website or any and/or all Content (except caching or as necessary to view the Website);

(d) modify, reverse engineer or create any derivative works based upon either the Website or any and/or all Content;

(e) collect account information for the benefit of yourself or another party;

(f) use any meta tags or any other “hidden text” utilizing any and/or all Content; or

(g) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. You must retain, without modification, all proprietary notices on the Website or affixed to or contained in the Website.
We also grant you a limited, revocable, and nonexclusive license to create a hyperlink to the homepage of the Website for personal, non-commercial use only. A website that links to the Website

(i) may link to, but not replicate, any and/or all of our Content;

(ii) may not imply that we are endorsing such website or its services or products;

(iii) may not misrepresent its relationship with us;

(iv) may not contain content that could be construed as distasteful, obscene, offensive controversial or illegal or inappropriate for any ages;

(v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or
objectionable manner, or associate us with undesirable products, services, or opinions; and

(vi) may not link to any page of the Website other than the home page. We may, in our sole discretion, request that you remove any link to the Website, and upon receipt of such request, you shall immediately remove such link and cease any linking unless separately and expressly authorized in writing by us to resume linking.
Any unauthorized use by you of the Prolife Pharmacy’s Website or any and/or all of our Content automatically terminates the limited licenses set forth in this Section without prejudice to any other remedy provided by applicable law or these Terms and Conditions.

CHANGES TO THE AGREEMENT
Prolife Pharmacy may at any time modify the Terms and Conditions without any prior notification to you. You can access the latest version which shall be updated regularly at our Website. You undertake to regularly review the Terms and Conditions. In the event that the modified Terms and Conditions are not acceptable to you, you shall immediately discontinue using our services. However, if you continue to use the services, you hereby agree to accept and be bound by the modified Terms and Conditions.